TechNation | Tech Knowledge: Getting the Mix Right

By George Hampton | There are two unmovable forces in our industry: Regulatory Compliance and Financial Performance. They stand as individual elements in your program’s portfolio, regardless of your attention. In my organization, we work hard to educate and encourage our leaders to understand both concerns and find the agility to move between the two as necessary. In my career, I had no trouble absorbing the idea that getting our PMs done on time was important. This idea was instilled by years of working with my group, and fortified by successful Joint Commission surveys. We studied our completion numbers, reported our completion numbers, and set improvement goals. It is the norm and most programs I have studied have a leader who is well versed in the need for regulatory compliance. On the other hand, we have financial performance. This is where we are challenged to achieve a similar level of oversight with regulatory compliance. There are a couple components that I see as obstacles to a good understanding of financial performance. More…